FAQ

1.    Where is the meeting point?
The meeting point is different for each Tour. It can be found on the right side of the tour webpage and is mentioned in the booking as well.

2.    I noticed the variety of tours in each city. Would I see the same sights by booking more than one tour?
Baja bike tours are complementary, which means that you can book two or three tours in the same city, without seeing the same sights.

3.    Is Baja Bikes the whole season open?
Our office is all-the-year open. However, cycling relies on the weather and is therefore especially in some cities not possible during certain months or only available on request. Winter in Berlin can for example bring minus 20 degree and half a meter snow, which makes cycling impossible. Following you can find an overview of all cities with the dates there are no tours:

4.    How can I pay?
You can pay cash after the tour. Furthermore a transferral by bank, Ideal or Paypal is also possible. Contact us upfront and we will send you the invoice, so that you can pay by bank transfer, Paypal or Ideal.

5.    Are there any costs involved if I have to cancel my tour?
Customers are able to cancel bookings without paying any charge. For group bookings (over 20 individuals or business customers) other conditions apply. Please contact Baja Bikes in this case.

6.    What happens in case of rain?
In some cities ponchos are available in exchange for a small fee. However, at the very day of the tour we will discuss with you whether the tour shall go on or we find alternatively another time or date. If that is not possible, you can cancel the tour without being charged. Other conditions apply for group bookings, please contact Baja Bikes in this case.

7.    Am I able to rent a bike without a guide?
It varies from city to city. Here is a list of cities where you can rent a bike:

Amsterdam, Barcelona, Berlin, London, Madrid, New York, Rome, Valencia, Vienna

8.    Is it safe to cycle through these crowded and busy cities?
Yes! Baja Bikes is specialized in developing safe routes in big cities. A large group will be divided into smaller groups. That’s the reason why thousands of customers join us annually and feel safe thoroughly.

9.    Is there a possibility of group discounts?
Yes! Send an email request for your group to info@bajabikes.nl

10.    Is there a discount for children?
It varies from city to city, below you can find a list of cities in which you get a child discount.

11.    Are child seats available?
It varies from city to city, below you can find a list of cities in which you can reserve child seats:

Amsterdam, Barcelona, Berlin, London, Madrid, New York, Rome, Sevilla, Valencia

12.    Is there a minimum age for children?
It varies from city to city. The minimum age to join a bike tour can be found below:

13.    Are there tandems available?
It varies from city to city. Below you can find a list of cities where you can book a tandem